Ordering Information

PAYMENT

Preferred Accounts: Our terms are net 30 days, with approved open account. Lenz requires 3-4 references from suppliers as well as your bank. For an application by mail or fax please call us at 937-277-9364 or fill out our online application. Generally this process can take 2-5 business days depending upon the response time of your references.

Bank Wire Transfers: For orders requiring bank wire transfer there is a $30.00 fee from the bank required to cover the wire transfer.
Credit Cards: Lenz also accepts VISA and MasterCard credit card payments via phone, fax, email or by mail.
 
SHIPPING
All orders are shipped FOB Dayton Ohio USA 45406. Daily tracking updates are issued in conjunction with UPS.

Orders less than 150 lbs: These are generally shipped by UPS.
Orders over 150 lbs or oversize items: These items are shipped via common carrier.
Value Added Drop Ship Service: Many times there are instances where shipping your order directly to your customer will save you time and money. To take advantage of this service, please let Lenz know your 3rd party billing arrangements with your order.

U.S. GROUND MAP: BUSINESS DAYS IN TRANSIT FROM DAYTON, OH

LENZ CROSS REFERENCE ASSISTANCE
We are happy to assist you in finding the compatible Lenz part using a competitor's part number. Please call 937-277-9364 to locate the appropriate Lenz component.
 
ADDITIONAL INFORMATION
We are a manufacturer and as such, we sell only on open account recognized businesses with federal tax identification numbers. Possession of sales literature does not solely guarantee purchase eligibility. Minimum order is $50.00. Returned check fees: $25.00.

Damage claims: If you should receive a shipment that is freight damaged or missing items due to a broken box, contact your Lenz sales representative immediately. As the shipper we cannot file a claim for you.

Pricing: All prices are in US dollars and are subject to change without notice. Please contact us if you have any questions regarding your price or see our price lists on our catalogs page. We reserve the right to correct layout or printing errors. Mixing of product quantities to obtain volume discounts is permitted only on certain product groups.

Warranty: Because Lenz has no assurance of the purpose for which any of our products are purchased will be used: no warranty is given as to the fitness of any product for any particular purpose.

Contact Lenz

LENZ INC.
P.O Box 1044
Dayton OH 45401-1044W

PHONE: 937-277-9364
FAX: 937-277-6516

HOURS
Mon - Fri 8:00am - 5:00pm (EST)
Closed Sat, Sun

Credit Policy

Standard payment terms: Net 30 Days
At 41 days after invoice date, past due accounts are placed on HOLD; no exceptions. Shipments on hold will be released only after receipt of past due funds. Continued or chronic non-adherence to credit terms will result in loss of open account status.

Lenz wants to be your best supplier, and in order to provide the level of quality, service and support you deserve, we need your help in the form of on-time payments. Thank you for your continued support.